1. Introduction
Can AI choose your HR software?
Nine months ago, we ran this question past five popular AI apps to see how good they really were:
“What are the three best HR & payroll systems for a UK company with 1000 employees? The software to include Time & Attendance and ATS modules”
(https://tinyurl.com/4cjr5vwf)
Points were awarded as follows:
– 2 points for each correct vendor in the HRSoftwareFinder Top 10
– +3 bonus points if the product name was also correct
– 1 point for any vendor in positions 11–20
– 0 points for anything else
Last time around, ChatGPT was the winner with 11 points, so we decided to see what (if anything) had improved. We also added two new contenders: Deepseek and Manus.
2. The 2025 Retest
AI Tool Results:
Bing Co-pilot:
– HiBob
– ADP Workforce Now
– UKG Ready
→ Total: 3 points (previously 5)
Claude:
– Bamboo HR
– MHR iTrent
– Rippling
→ Total: 7 points (previously 10)
Perplexity:
– HiBob
– Ciphr
– Employment Hero
→ Total: 2 points (previously 9)
Gemini:
– ADP Workforce Now
– UKG Ready
– Ciphr
→ Total: 3 points (previously 7)
ChatGPT:
– MHR iTrent
– Zellis ResourceLink
– Access PeopleXD
→ Total: 8 points (previously 11)
Manus:
– Employment Hero – 1
– Rippling – 0
– Bright HR – 1
→ Total: 2 points
Deepseek:
– Workday
– SAP SuccessFactors
– MHR iTrent
→ Total: 5 points
3. Performance Overview
Surprisingly, none of the AI platforms improved, and the new entrants failed to impress.
Even the top performers missed key players in the HR tech space:
– Frontier Software iChris
– Iris Cascade HRi
– Ceridian Dayforce
Also absent were strong all-rounders like:
– XCD HR
– Cezanne HR
And newer rising stars such as:
– Factorial
– Hailey HR
– Healthbox HR
4. What Went Wrong?
These results beg two key questions:
1. Why have the AI tools not improved?
2. What’s changed in the interim that could explain the drop in quality?
Some possible reasons include:
– Inconsistent training data or outdated sources
– Lack of access to professional or curated software rankings
– Algorithmic bias toward SEO-optimized vendors over top-performing ones
5. What You Should Do Instead
If you’re looking for quick, confident ways to shortlist HR software, your best option remains:
👉 Use a professional platform like HRSoftwareFinder (https://hrsoftwarefinder.com)
These platforms:
– Stay updated with current market evaluations
– Include niche and emerging vendors
– Tailor recommendations to real user needs—not just online noise
6. Conclusion
AI might be great at helping draft job descriptions or summarise employee surveys—but when it comes to accurately selecting top HR and payroll systems, it’s still no match for expert-curated tools.
Until AI gets smarter, leave your HR tech decisions to trusted sources.
